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FAQs


Why should I order from Sagant Store?

  • Sagant Store brings to you the most beautiful and unique collection of Jewelries for every occasion
  • We offer a large selection of Jewelry at the best price to cater to each one of you
  • We believe Jewelry to be a integral part of our lives
  • Our selection of Jewelry caters to every occasion and outfit
  • We have a beautiful collection of Custom Jewelry that is unique to each individual

How can I place an Order?

  • If you want to place an order for beautiful and unique Jewelry at the SagantStore, you can proceed as follows:
    • Select the Jewelry of your Choice
    • Click on "Add to Cart" button. The Jewelry will be added to your cart
    • Click on the "Bucket¬† Icon" on the top right of the page
    • You will now see your chosen Jewelries in the shopping cart with the information such as product name, price, and the number of products.
    • Click on the "Checkout" button to continue
    • Fill in your details
    • Select your payment method as "PayPal" to make the payment
    • Once the payment has been made, you shall receive a confirmation on the screen and over the mail

Do you your Jewelry Ship Worldwide?

  • Yes, we do ship all our jewelry products worldwide.

How long does it take for your Jewelry products to be delivered?

  • Processing & Dispatching Time for Non-Custom Jewelry Product: 2-5 working days
  • Processing & Dispatching Time for Custom Jewelry Product: 10-15 working days
  • Delivery Time for all Jewelry Products:
    • US¬† ¬† ¬† ¬† ¬† ¬† ¬† ¬† ¬† ¬† ¬† ¬† ¬† ¬†7-15 Days
    • Europe¬† ¬† ¬† ¬† ¬† ¬† ¬† ¬† ¬† ¬† 7-15 Days
    • Canada¬† ¬† ¬† ¬† ¬† ¬† ¬† ¬† ¬† ¬†7-15 Days
    • Rest of the World¬† ¬†¬†10-20 Days

How do I track my Order?

  • You will receive an Email with the tracking number once the jewelry product have been dispatched. The Email will include a unique tracking number and a link to track your order. At times it may take some time for the tracking number to become active on the courier system. If you face such an issue, please try again later to view the courier details

Note: A gentle reminder that there may be slight delay in shipping of products due to COVID’19

  • In case¬†your Jewelry Products have not arrived within the estimated time of delivery, please feel free to connect with us at support@sagantstore.com and we will help you as soon as possible. Customer satisfaction is our first priority.

How can I use a different mode of payment?

  • When you log in to your PayPal Account, you will get the option to make the payment through your debit/credit cards. You can use them from your PayPal Account to make the payments for the Jewelry Products you purchase.

What are the Shipping Rates?

  • For all Jewelry orders below $45, there is a shipping charge of $4.99. Any order beyond $45, shipping of our Jewelry Products are free worldwide.

How do I receive my Jewelry Products?

  • Your Jewelry Products are delivered to you in a beautiful Jewel Box nicely packed and delivered¬†with a Thank You Note

Do I have to pay any taxes/duties on your order?

  • The customer will be liable for any import duties, customs and taxes. These may vary as per country but usually very rare with our order. All customers fees are the customer‚Äôs responsibility.
  • Please be aware that Sagant Store will not be responsible and does not have any control over any duties, taxes and customs levied by the country your order is being shipped too. These are randomly selected, and we cannot predict them.

What Currency is used?

  • Please note that all final prices listed on our website and checkout page are in USD. We are not responsible for any fees incurred due to foreign exchanges rates for international credit cards.

Do you accept returns?

  • We offer returns from credit cards/PayPal only. Returns run counter to our emphasis on sustainability as every return has a carbon footprint. For any refund, you can mail us at support@sagantstore.com. Post sending us the proof for the reason for the return, kindly donate the Jewelry Products.